All orders which are placed, confirmed and processed before 20th of March'2020 are cannot be cancelled or refunded. We have stopped our all operations due to this pandemic outbreak of covid-19. Our organisation is closed due to lock down as per our government instructions. We will dispatch them ASAP once we resume.
All orders which are placed in this lockdown period will be dispatched once lock down is finished.
1. All Prices Mentioned are in INR (Indian National Rupees).
2. The Shipping Charges to countries other than India depends as per as the Order Quantity and Shipping Country.
3. The Shipping Charges to all major cities in INDIA is INR 130 per unit(BLUE DART).
4. Your order is confirmed only after 100% payment received. We accept modes of Payment Debit/Credit card, Net Banking, Wire Transfer,western union and more..
5. In case of where we have accepted the payment, and unfortunately the product is not available, we will inform you ASAP, and arrange for the Refund.
6. Request for cancellations of orders once placed on wholesalesalwar.com shall not be entertained.
7. You Have to check our website regularly to find new Items/catalogs.
8. We also offer stitching & customisation facility, Let us know if you want to have stitching or any sort of customization requirement. Please note that the stitching may take 7-10 days extra depending upon the work [Which costs extra]. Your required sizes for the concern products like salwar suit, lehenga choli, blouses and gowns will be confirmed via Email only.
9. The quality of products are depended on the price range, Hence we don't give any quality commitments for low range products especially pakistani suits and dresses comes in this category, So you need to keep this thing in mind while buying low range products. All pakistani suits who belongs to "Pakistani Salwar Kameez" categorey are replicas of original heavy handmade Pakistani suits and these products will be different in designs, colors, work or size.
10. You might find a Company or an organisation selling same Products at a lower prices, but when we combine it with the Services we provide, you will surely choose us to serve you.
11. The rates for the assorted pieces and full catalog are different.
12. Stitched suits or any readymade items like kurtis, gowns or menswear will not be exchnaged or returned after confirm order.
13. For any international shipments, Custom Duty/ Import Duty if charged, it has to be paid by the the buyer. VAT/ Custom Taxes and import duties are not in our control and they may vary according to the rules of diffrent countries and must be paid by the buyer.
14. Refund will be made only in any of indian bank account OR via any electronic medium [e.g. payments gateways which support credit / debit cards] Not via Western Union / Money Gram / Wire Transfer To any foreign bank because of the indian government's rules, Though we have an option to provide the store credit of the refund amount if customer wish.
15. After confirmed order, customer will have to accept any no. of pieces which are ready to get shipped with us, neither we will refund the amount for it nor we will accept cancellation.
16. In case of full refunds, We will only refund the amount which we have received [After deducting the bank OR any other transaction charges, We are not responsible for such charges].
17. In case, you do not take delivery of your parcel on time, you need to claim for the parcel and bear two way shipping charges. Kesari Exports is not responsible to pay for any shipping charges.
18. Please note that we will need 4-5 working days to make sure the availability of your ordered products, if any products are not available then we will update you for the same and you can opt for refund/replacement for those products.
19. If you choose custom stitching service, Any size above 44 MUST be confirmed over e-mail before placing an order that whether it is possible in your selected products, Kesari Exports will not be responsible OR entitled for any kind of replacement OR refund if you don't comfirm it.
20. If your order is without any stitching job then we will need 7-10 working days and if stitching is there then a 12-15 working day to dispatch. [Unless we have committed faster delivery under any special offer.]
21. If you do not claim your goods pending in customs OR from shipping provider within an acceptable time of period [10 days max], then Kesari Exports [WholesaleSalwar.com] will not refund and won't be responsible for that goods OR any loss occured by it.
22. As per Indian government's new tax system GST [Goods And Services Tax] gone live from 1st july 2017, All of our products, shipping charges and stitching job charges will attract 5% GST tax.
23. Please do not forget to mention special instructions like [neck style, cups required or not in blouses, lining requirement, bottom styles, proper length required of top & bottom, body or garment measurements] if required. We are not responsible for any issues once stithcing has been done.